HIPAA Compliant Email Services for Healthcare Organizations

When it comes to sending protected health information via email, it’s important to choose a service that’s HIPAA compliant. This way, you’ll be able to protect your patients’ privacy and avoid costly fees.

The first step to choosing a secure email service is to ensure that it uses end-to-end encryption. This means that all messages are encrypted both in transit and stored, preventing unauthorized third parties from accessing them.

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1. EnGuard

EnGuard is a cloud-based HIPAA Compliant Email service that combines advanced threat detection with data encryption. Their solution keeps emails secure, protecting healthcare organizations from cyber threats and allowing them to maintain HIPAA compliance.

HIPAA regulations require that Protected Health Information (PHI) is encrypted and stored on a private network server to prevent unauthorized access. Non-HIPAA compliant messaging services send emails across multiple servers that are not secured and leave copies of sensitive information on these servers.

EnGuard uses an AES 256 encryption algorithm to keep patient data safe and ensures compliance. It also has a secure portal where recipients can access and reply to encrypted messages.

2. Identillect Delivery Trust

Identillect Delivery Trust is a compliant email service that ensures the security of sensitive emails in transit and provides the sender with complete control over how recipients respond to their emails. The company offers a variety of features and benefits for email security, including the ability to restrict recipients’ privileges to print or forward content, retract messages, and secure replies from recipients without requiring them to register.

The company’s business package allows users to appoint a business administrator to create policies that define preferences around authentication questions, disable printing, forwarding or deleting emails, and set retention rules. It also allows for the creation of a log which records all user activity.

3. Paubox

Paubox is one of the top HIPAA compliant email solutions on the market. It is a cloud-based solution designed to help small to midsize healthcare businesses send and receive encrypted emails.

It has a zero-step encryption platform that eliminates extra portals, downloads, keywords, plugins, PGP keys, and app downloads, making sending and receiving email simple for both users and recipients.

Paubox also offers ExecProtect, which prevents data breaches, phishing, and display name spoofing attacks. This enables businesses to comply with HIPAA standards and safeguard sensitive information from cybersecurity threats.

4. Aspida Mail

Founded in 2013, Aspida Mail is an extremely easy and safe HIPAA compliant encrypted email service. It delivers encrypted emails from a domain, archives messages for 6 years and offers robust spam and malware protection.

Aspida Mail is also compatible with most devices and applications, allowing quick and easy integration with existing infrastructure. Aspida also provides enterprise-grade data backup disaster recovery and business-class firewall protection to healthcare organizations.

Aspida Mail is a great choice for dental practices because it’s simple, affordable and HIPAA compliant. It works with PCs, tablets and smartphones and encrypts emails at rest.

5. NeoCertified

NeoCertified provides HIPAA compliant email encryption for small and medium-sized businesses. Its secure email system is easy to use and offers a wide range of customizable settings.

The company also features educational content to help users understand how to avoid identity theft through the use of secure emails. Its 14-page whitepaper is particularly helpful.

Unlike other HIPAA email providers, NeoCertified offers true direct delivery of encrypted messages and attachments to the recipients’ inboxes without any extra links or redirects. This feature ensures end-to-end security and prevents data breaches.

6. ProtonMail

ProtonMail is a secure email service that offers end-to-end encryption. This means that your data is encrypted at every step, so only you and the person you’re sending the message to will be able to read it.

Moreover, ProtonMail uses PGP encryption standards to ensure that your messages are safe and private. This also makes it an ideal choice for anyone who’s concerned about their privacy and security online.

However, you should be aware that ProtonMail does require you to enter some personal information when creating an account. Thankfully, they’ve made an effort to make this requirement transparent.

7. Virtru

Virtru offers secure email, file sharing and collaboration, all with HIPAA compliance. Their encryption platform is available as an add-on to common email providers like Google and Microsoft, or as a custom or enterprise application.

They offer granular audit trails and activity analysis that exceed HIPAA standards, allowing you to manage access permissions with fine-grained control. You can also revoke access at any time and pause forwarding, even after sending messages.


Virtru protects emails and attachments with end-to-end encryption, advanced controls and a thoughtful user interface. Its data-centric security wraps all files and email in a layer of protection, enabling you to quickly roll out policy controls.

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